We are thankful for the consistent positive feedback we receive from our valued clients.
Click on the selected group from the links below to view what people are saying about Old Republic Home Protection.
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If you need assistance with a new or existing service request, please call: (800) 972-5985
I just wanted to say thank you to those of you at Old Republic Home Protection who truly understand what customer service means. It’s hard to find companies nowadays that still understand this concept, as almost nothing is face to face anymore. I would like to mention, however, that because of technology, your Account Executive was able to help me fix the issues in my home as soon as humanly possible. She was extremely polite and showed great communication and customer service skills. Thanks, Old Republic Home Protection! |
S.F., Plan Holder, Phoenix, AZ |
The technician was knowledgeable, polite, and professional. He called before he came, and he arrived within the timeframe he had stated. He shared helpful tips with me about the problem I had and made sure he answered any questions I had. Of course, he fixed the problems I was having. I would definitely recommend this service provider to others. Thanks so much! |
R.M., Plan Holder, Gilbert, AZ |
I wanted to let you know about the great customer service I received from your company. When my cook top exploded, your representative was sincerely concerned about the safety of everyone in our home, and she sent a serviceman the next day. The serviceman was informative, prompt, personable, and helpful. He explained the process and assured us that we had purchased a good Home Warranty Plan and that Old Republic Home Protection would take care of us without a hassle. That was nice to hear from a third party. Your company was prompt in contacting me to let me know that it would take up to two days to get a resolution because of the complex nature of the service request. I was contacted the very next day and given two options to resolve my problem. The customer service rep on the phone was again sincere, helpful, and friendly. Thanks again for the great customer service. |
R.R., Plan Holder, Rio Verde, AZ |